Is there a minimum order?

There is no minimum order. Our embroidery machines accommodate runs from one to 10,000 garments - or even more (though you will pay a set-up charge on orders of less than 10 items). For baseball caps our minimum run is 24 pieces.

Is there a set-up charge?

There is no set-up charge for orders of 10 items or more requiring standard embroidery (i.e. one design of approx 100 x100mm and up to 10,000 stitches). This covers most clients who need just a single placement of embroidery on the front left breast.

A set-up fee is payable if you need:

• Enlargement of logos (including resizing the same design)
• Second or third placements of different designs.

Set-up charges are based on stitch count - and you pay them only once. After origination all designs remain on our secure database for future use.

How long will you take to deliver?

Typically we deliver within 7 days of receiving signed client approval, subject to stock availability. If you need a really quick service - perhaps for a promotional event or exhibition - we can also provide 48-hour Express Turnaround for an additional fee.

How can I send my logo/design
artwork to you?

Because we use the latest software technology we can accept your logo as an email attachment in most formats (including .PDF, .JPG, .EPS, .BMP and so on). If you can't provide a digital version of your chosen design, we can work from clear, good quality hard copies. And if you'd like some help (or all those letters look confusing!) just call our friendly in-house design team on 01449 743107 - we'll be delighted to help.

What factors influence the
pricing of my order?

Every client has different needs, so we aim to accommodate all budgets without compromising on quality. Just take a look at our online catalogue. Sharpstitch consider garment quantity, finished embroidery size (stitch count) and number of placements when costing your order.

What about extra embroidery?

This is an increasingly popular and highly effective way to make the most of your company's exposure.

If you want a second or third embroidery placement (e.g. another logo or to advertise your website/phone number on sleeves, shirt backs, etc.) we charge per extra 1,000 stitches - and we'll be happy to give you a quick quote if you fill in our enquiry form or call us on 01449 743107.

As explained above, a set-up fee is payable on extra embroidery.

Can I supply my own garments?

We are more than happy to provide an embroidery only service for clients who wish to source their own garments.

Can you match my corporate
colours exactly?

In most cases, yes. If you know and can supply the necessary Pantone Colour References we can cross-match our threads accordingly to create an extremely precise end result. However, because of the colour and nature of various materials it isn't always possible to achieve a 100% match.

Do you offer a screen
printing service?

Yes. Please use the enquiry form to give us an idea of what you need and we'll be delighted to help you.

Express Turnaround

Sharpstitch are unique in the workwear and promotional garment industry because we give you the option of delivery within an incredible 48 hours - or less!

We set up Express Turnaround to meet a clear customer demand, and it's proved both popular and enormously successful with companies who are obliged to work to extremely tight deadlines.

As a result we have a fast-growing group of repeat customers who truly value this resource - and will no longer use anything else!

For a modest surcharge (subject to stock availability), companies can now realise their workwear and promotional clothing needs within hours.

It's ideal to meet last-minute demands e.g. for conferences, promotional events, press launches and photo calls.

Think you're too late for those last-minute logos? Don't despair until you've asked us about Express Turnaround!